Commitment to Customers
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Mission and Values are based on a core set of principles:
• Carry out professional duties with utmost perfection;
• Always observe professional ethics;
• Safeguard the confidentiality and privacy of all entrusted information;
• Protect the interests of clients;
• Meet clients’ deadlines;
• Accept full responsibility for all work performed;
• Hold in the highest regard the entrusted authority;
• Give accurate information regarding professional skills and taking advantage of the most sophisticated translation software to create client’s and sector specific glossaries through Computer-Assisted Translation (CAT) tools;
• Avoid any actual conflict of interest detected in personal and business relationships and managing perceived conflict in the best way.
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